Unique Services for Credit Unions

We recognize the unique security, due diligence and uptime requirements that credit union managers face when choosing a website hosting partner. Over the past 10+ years, credit union managers have recogized us as credit union hosting experts because of the unique services that we provide to them, and hopefully to you soon.

Our unique services for credit unions include due diligence, security, website code modification protection, 99.99% updtime, and source control services - kinda like a funky pair of socks.
 

Due Diligence

To get your I.T. security auditors out of your hair quickly, in February each year we publish a Website Hosting Security Auditor's Report that describes our patch management, physical access control, network access control, vulnerability testing, backup, disaster recovery and overall security processes. Auditors love this!

Security

Most hosting companies won't create custom firewall policies for you, but we do. Whether you want restricted FTP access from just your network, or perhaps you'd like VPN access to your site administration portal, we will make a configuration specifically for you.

We also perform routine third-party vulnerability assessments on our hosting network to quickly identify and fix new security risks as soon as they're discovered.

Website Code Modification Protection

Phishing, defacement and malicious code injection are serious threats facing credit union websites. If a hacker modifies your website code without your knowledge, he could easily steal enormous amounts of member data and it may be months before you discover it. Our File Change Notification service, available on shared and dedicated plans, alerts you via email any time code changes occur on your website. Whether you, your developer or a hacker made the change, you'll receive instant notification so that you can proactively monitor changes to your website.

Uptime

Our uptime average is 99.99%, which means your site will be available whenever your members need it. We understand that your website is usually your gateway to online banking, bill payment and other critical services your members depend on. We plan all routine maintenance for off-peak periods, typically on weekends between midnight and 5:00 a.m. As part of our standard hosting plans, we monitor your website 24/7/365 to ensure that it's always available. If there is a problem, we know about it within seconds so that we can immediately begin work to correct any issues.

Source Control Services

Virtually all credit union websites are built and maintained without any source control system in place. Without source control, it makes it excruciatingly difficult to track changes to your website's code base & static content. Not only do your auditors dislike this, but it also increases the costs to maintain your website, especially if your site is large or you have multiple developers working on it.

With our Subversion source control hosting, you can easily (seriously, it's crazy easy) track every change to your website's code base, who made it, when it was made and even see the before & after differences with one click. If you're not using source control for your website code, you're exposing yourself to unnecessary risk.